FAQ

Questions and answers

Here are the answers to the questions we hear most: prices, measuring, timing, warranty, payment and care. Did not find yours? Call or message the WhatsApp number of your city

Questions

Ordering and measuring

How do I order blinds?

Call or message the WhatsApp number of your city. We agree on a measuring visit, bring samples and name the price, then make the blinds in 3–5 days and install them for free

Is the measuring visit really free?

Yes. We come for free, bring fabric samples, measure your windows and name the exact price on the spot

Can I see the fabrics before ordering?

Yes, we bring samples to the measuring visit and match the colour right at your window. In Aktau you can also see the fabrics in our showroom at 6th microdistrict, 18

Can I get a price without a visit?

An estimate, yes: send a photo of the window and rough sizes on WhatsApp and we will estimate it for free. The exact price is confirmed at the measuring visit

Which cities do you work in?

Aktau, Aktobe, Uralsk and the Mangystau Region, including Zhanaozen and Beyneu. Every city has its own phone and WhatsApp number

Questions

Prices and payment

How much do blinds cost?

Roller blinds start from 5,000 ₸, day-night from 7,000 ₸, cassette systems from 8,000 ₸, MGS from 10,000 ₸ and Duet from 12,000 ₸. We give the exact price after the free measuring visit, and we can estimate it earlier from a photo of your window

Why does the price list say "from"?

Every blind is made to size, so the total depends on the window, the system and the fabric. The list shows starting prices. We name the exact sum at the measuring visit and can estimate it earlier from a photo

Can I pay in installments?

Yes, through Kaspi on the 0-0-24 plan: up to 24 months with no overpayment and no interest. We confirm the terms when you place the order

How can I pay?

In cash, by card transfer, by QR code or in Kaspi installments 0-0-24

Questions

Making and installation

How long does it take to make the blinds?

Usually 3–5 days after measuring. For large projects we work out the time separately, based on the number of windows

What are your blinds made of?

Our fabrics come from Turkey and the mechanisms from Russia. We bring fabric samples to the measuring visit

Can you make a blind for an unusual window?

Yes, every blind we make is made to size anyway: narrow sashes, fixed top panes, wide glazing, balcony doors. We will suggest the best way to cover your window at the visit

Do you charge for installation?

No, installation is free, just like the measuring visit

How are blinds fixed to a PVC window?

Open and cassette blinds go straight onto the sash, so the window opens and tilts as usual. Wide MGS blinds are fixed to the wall or ceiling. We choose the method at the visit, looking at your window

What warranty do you give?

A 1-year warranty. If something is wrong with the mechanism or the fabric, call or message the number of your city

Questions

Systems

What is the difference between open and cassette systems?

In an open system the roller with the fabric sits on the sash without a box: simpler and cheaper. In a cassette system the roller is hidden in a box and the fabric runs in side guides, so the blind looks neater, lets in less light at the edges and stays close to the glass

Day-night or a roller blind?

A roller blind is a solid panel: lower it and the window is covered. Day-night is made of stripes and lets you change the light without raising the blind. If you like soft daylight, choose day-night; if you want simplicity or darkness, choose a roller blind

What are Duet blinds?

A roller system with two fabrics, a sheer one and a dense one. Each is raised on its own, so you can keep soft light during the day and close the window completely in the evening. From 12,000 ₸

How is a Duet different from day-night?

Day-night is one striped fabric and the light changes as you shift the stripes. A Duet has two plain fabrics, sheer and dense, each on its own roller. It is closer to the usual pair of sheer curtains and drapes

What is the MGS system?

A mounting system for a wide roller or day-night blind across the whole opening: brackets on the wall or ceiling and an aluminium profile clipped onto them. Made for wide windows and openings. From 10,000 ₸

For a wide window, MGS or a blind on every sash?

MGS gives one continuous panel and a very clean look, but it covers the whole window, which is awkward if the sashes are opened often. Blinds on the sashes do not get in the way of airing. Many people combine both, we decide together at the visit

Can a roller blind make a room really dark?

The darkest option is a dense fabric in a cassette system: the box and guides close the gaps at the top and sides. We will show which dense fabrics are available now with samples at the visit

Questions

Care and safety

How do I care for roller blinds?

Remove dust with a vacuum cleaner on a soft brush or with a dry brush. Blot stains gently with a damp cloth. Do not machine wash or soak the fabric

Are blinds safe in a child's room?

The main risk with any blind is a hanging chain. Keep it high or fix it to the frame with a holder, out of a child's reach. Tell us at the visit that the blind is for a kids' room and we will take it into account at installation

Questions

For organisations

Do you work officially, with documents?

Yes, orders from organisations are made officially through our IP (sole proprietorship)

Do you take on large projects?

Yes, large volumes are normal work for us: hospitals, schools, kindergartens. We measure every room for free and make a blind for each window

How long does a large order take?

Regular making takes 3–5 days. For a large project we set the time after measuring, based on the number of windows

Start with a free measuring visit

We bring fabric samples, match a system to your interior and name the exact price on the spot. Or send a photo of your window on WhatsApp and we will estimate it first